Directeur de l'état civil du Québec

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Contact us

For information on your application or for general information on services provided by the Directeur de l'état civil, please contact us.

Important!

If you wish to obtain information on the processing status of an application, you must be the person who filed the application, and you must contact us by phone or go to one of the Directeur de l'état civil service counters. If you filed your application online, you can consult the processing status using the Checking application status online service.

Given the risk associated with providing personal or confidential information by email, the Directeur de l'état civil protects your identity by not emailing any information on the processing of an application for a certificate or copy of an act. Only general information is provided by email. For the same reason, we do not accept emailed applications for a certificate or copy of an act.

By phone

Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.

Wednesday: 10:00 a.m. to 4:30 p.m.


Note that you can use our interactive voice response system at any time to obtain general information.


Québec

418 644-4545


Montréal

514 644-4545


Elsewhere in Québec

1 877 644-4545 (toll free)


Teletype (TTY)

1 800 361-9596


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In person, at a Directeur de l'état civil service counter

Each of these offices has qualified staff that are able to assist you.


Québec

Service counter, ground floor

2535, boulevard Laurier
Québec (Québec)  G1V 5C5


Maps of Québec service centre location:

General location map of Québec service centre This link opens a new window.
Specific location map of Québec service centre This link opens a new window.


Business hours

Monday, Tuesday, Thursday and Friday : 8:30 a.m. to 16:30 p.m.

Wednesday: 10:00 a.m. to 16:30 p.m.


Montréal

Service counter, ground floor

2050, rue De Bleury, RC

Montréal (Québec)  H3A 2J5
(métro Place-des-Arts)


Maps of Montréal service centre location:

General location map of Montréal service centre This link opens a new window.
Specific location map of Montréal service centre This link opens a new window.


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.

Wednesday: 10:00 a.m. to 16:30 p.m.


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In person, at a Services Québec regional office

In addition, you may apply for a certificate or a copy of an act at the Services Québec offices listed below. Forms and assistance are available on site.


Chicoutimi

237, rue Riverin
Chicoutimi (Québec)  G7H 7W7


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


Drummondville

270, rue Lindsay
Drummondville (Québec)  J2B 1G3


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Gaspé

Carrefour Gaspé

39-5, montée de Sandy Beach
Gaspé (Québec)  G4X 2A9


Business hours

Monday to Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Gatineau

Édifice Jos-Montferrand

170, rue de l'Hôtel-de-ville, 9e étage, bureau 100
Gatineau (Québec)  J8X 4C2


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Îles-de-la-Madeleine

120, chemin de Gros-Cap, Cap-aux-Meules
Îles-de-la-Madeleine (Québec)  G4T 1K8


Business hours

Monday to Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Joliette

409, rue Notre-Dame
Joliette (Québec)  J6E 3H5


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Laval

1438, boulevard Daniel-Johnson, bureau RC
Laval (Québec)  H7V 4B5


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Lévis

Les promenades de Lévis

44, route du Président-Kennedy
Lévis (Québec)  G6V 6C5


Business hours

Monday to Friday: 9:00 a.m. to 12:00 and 13:00 p.m. to 16:30 p.m.


Longueuil

2877, chemin de Chambly, bureau 40
Longueuil (Québec) J4L 1M8


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.


Rimouski

195 B, avenue Léonidas Sud
Rimouski (Québec)  G5L 2T5


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Rouyn-Noranda

189, de l'avenue Murdoch
Rouyn-Noranda (Québec)  J9X 1E3


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


Saint-Félicien

1209 boulevard du Sacré-Coeur
Saint-Félicien (Québec)  G8K 2P8


Business hours

Monday to Friday : 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service. Please note that you cannot submit the Application for Certificate or Copy of an Act form in its print version.

Saint-Jérôme

85, rue de Martigny Ouest, 1er étage
Saint-Jérôme (Québec)  J7Y 3R8


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Sept-Îles

280, avenue Arnaud
Sept-Îles (Québec)  G4R 3A7


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Sherbrooke

70, rue King Ouest, bureau 100
Sherbrooke (Québec)  J1H 0G6


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

Trois-Rivières

225, rue Des Forges, 3e étage, bureau 3.9A
Trois-Rivières (Québec)  G9A 6N4


Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.

Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.


You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.

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By mail

Directeur de l'état civil

2535, boulevard Laurier
Québec (Québec)  G1V 5C5

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By e-mail

etatcivil@dec.gouv.qc.ca


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Reviewed: 2015-08-25

Website of Québec.

© Gouvernement du Québec, 2015

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