Directeur de l'état civil du Québec
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Contact us
Do not hesitate to contact us for general information on the services provided by the Directeur de l’état civil.
Important!
If you wish to obtain information on the processing status of an application, you must be the person who filed the application, and you must contact us by phone or go to one of the Directeur de l'état civil service counters. If you filed your application online, you can consult the processing status using the Checking application status online service.
Given the risk associated with providing personal or confidential information by email, the Directeur de l'état civil protects your identity by not emailing any information on the processing of an application for a certificate or copy of an act. Only general information is provided by email. For the same reason, we do not accept emailed applications for a certificate or copy of an act.
- By phone
- In person, at a Directeur de l'état civil service counter
- In person, at a Services Québec regional office
- By mail
- By e-mail
By phone
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 10:00 a.m. to 4:30 p.m.
Note that you can use our interactive voice response system at any time to obtain general information.
Québec
418 644-4545
Montréal
514 644-4545
Elsewhere in Québec
1 877 644-4545 (toll free)
Teletype (TTY)
1 800 361-9596
In person, at a Directeur de l'état civil service counter
Each of these offices has qualified staff that are able to assist you.
Québec
Service counter, ground floor
2535, boulevard Laurier
Québec (Québec) G1V 5C5
Maps of Québec service centre location:
General location map of Québec service centre 
Specific location map of Québec service centre
Business hours
Monday, Tuesday, Thursday and Friday : 8:30 a.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 16:30 p.m.
Montréal
Service counter, ground floor
2050, rue De Bleury, RC
Montréal (Québec) H3A 2J5
(métro Place-des-Arts)
Maps of Montréal service centre location:
General location map of Montréal service centre
Specific location map of Montréal service centre
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 16:30 p.m.
In person, at a Services Québec regional office
In addition, you may apply for a certificate or a copy of an act at the Services Québec offices listed below. Forms and assistance are available on site.
Drummondville
270, rue Lindsay, RC 16
Drummondville (Québec) J2B 1G3
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Gaspé
Carrefour Gaspé
39-5, montée de Sandy Beach
Gaspé (Québec) G4X 2A9
Business hours
Monday to Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Gatineau
Édifice Jos-Montferrand
170, rue de l'Hôtel-de-ville, RC 120
Gatineau (Québec) J8X 4C2
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Îles-de-la-Madeleine
224, chemin Principal, bureau 100
Îles-de-la-Madeleine (Québec) G4T 1C7
Business hours
Monday to Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Joliette
409, rue Notre-Dame
Joliette (Québec) J6E 3H5
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Laval
1796, boulevard des Laurentides - Secteur de Vimont
Laval (Québec) H7M 2P6
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
Lévis
Les promenades de Lévis
44, route du Président-Kennedy
Lévis (Québec) G6V 6C5
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
Longueuil
174, boulevard Sainte-Foy, bureau 105
Longueuil (Québec) J4J 1W9
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
Rimouski
195 B, avenue Léonidas Sud
Rimouski (Québec) G5L 2T5
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Rouyn-Noranda
189, de l'avenue Murdoch
Rouyn-Noranda (Québec) J9X 1E3
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Saguenay
Faubourg Sagamie
2655, boulevard du Royaume
Saguenay (Québec) G7S 4S9
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
Saint-Jérôme
Galeries des Laurentides
500, boulevard des Laurentides, bureau 1497
Saint-Jérôme (Québec) J7Z 4M2
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Sept-Îles
280, avenue Arnaud
Sept-Îles (Québec) G4R 3A7
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Sherbrooke
Édifice Yvette-Boucher-Rousseau
200, rue BelvÉdÈre Nord, bureau RC 02
Sherbrooke (Québec) J1H 4A9
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Trois-Rivières
3225, boulevard St-Jean
Trois-Rivières (Québec) G9B 1X5
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
By mail
Directeur de l'état civil
2535, boulevard Laurier
Québec (Québec) G1V 5C5
By e-mail
Reviewed: 2014-04-04
If you want to make a comment, a suggestion or a complaint,
feel free to contact the Bureau de la qualité des services
© Gouvernement du Québec, 2014
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