Contact us
- By phone
- In person, at a service counter
- In person, at a Services Québec regional office
- By mail
- By e-mail
By phone
Québec
418 644-4545
Montréal
514 644-4545
Elsewhere in Québec
1 877 644-4545 (toll free)
Teletype (TTY)
1 800 361-9596
Important
Only the applicant may obtain information on the status of a request. To do so, call our office.
Business hours at our call center:
| Monday | 8:30 a.m. to 4:30 p.m. |
| Tuesday | 8:30 a.m. to 4:30 p.m. |
| Wednesday | 10:00 a.m. to 4:30 p.m. |
| Thursday | 8:30 a.m. to 4:30 p.m. |
| Friday | 8:30 a.m. to 4:30 p.m. |
In person, at a Directeur de l'état civil service counter
Québec
Service counter, ground floor
2535, boulevard Laurier
Québec (Québec) G1V 5C5
Business hours:
Monday, Tuesday, Thursday and Friday : 8:30 a.m. to 4:30 p.m.
Wednesday: 10:00 a.m. to 4:30 p.m.
Maps of Québec service centre:
Montréal
Service counter, ground floor
2050, rue De Bleury, RC
Montréal (Québec) H3A 2J5
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 10:00 a.m. to 4:30 p.m.
Maps of Montréal service centre:
In person, at a Services Québec regional office
A number of Services Québec regional offices also offer Directeur de l'état civil services.
Drummondville
270, rue Lindsay, RC 16
Drummondville (Québec) J2B 1G3
Business hours:
Monday to Friday:
8:30 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Gaspé
Carrefour Gaspé
39-5, montée de Sandy Beach
Gaspé (Québec) G4X 2A9
Business hours:
Monday to Friday:
8:30 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Gatineau
Édifice Jos-Montferrand
170, rue de l'Hôtel-de-ville, RC 120
Gatineau (Québec) J8X 4C2
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m.
1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Îles-de-la-Madeleine
224, chemin Principal, bureau 100
Îles-de-la-Madeleine (Québec) G4T 1C7
Business hours:
Monday to Friday:
8:30 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Joliette
Édifice Louis-Cyr
450, rue Saint-Louis, RC 20
Joliette (Québec) J6E 2Y8
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m.
1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Laval
1796, boulevard des Laurentides - Secteur de Vimont
Laval (Québec) H7M 2P6
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Lévis
Les promenades de Lévis
44, route du Président-Kennedy
Lévis (Québec) G6V 6C5
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:00 a.m. to 4:30 p.m.
Longueuil
174, boulevard Sainte-Foy, bureau 105
Longueuil (Québec) J4J 1W9
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
Rimouski
195 B, avenue Léonidas Sud
Rimouski (Québec) G5L 2T5
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Rouyn-Noranda
255, avenue Principale, RC 01
Rouyn-Noranda (Québec) J9X 7G9
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Saguenay
Faubourg Sagamie
2655, boulevard du Royaume
Saguenay (Québec) G7S 4S9
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:00 a.m. to 4:30 p.m.
Saint-Jérôme
Galeries des Laurentides
500, boulevard des Laurentides, bureau 1497
Saint-Jérôme (Québec) J7Z 4M2
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m.
1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Sept-Îles
280, avenue Arnaud
Sept-Îles (Québec) G4R 3A7
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m.
1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Sherbrooke
Édifice Yvette-Boucher-Rousseau
200, rue Belvédère Nord, bureau RC 02
Sherbrooke (Québec) J1H 4A9
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m.
1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.
Trois-Rivières
3225, boulevard St-Jean
Trois-Rivières (Québec) G9B 1X5
Business hours:
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
By mail
Directeur de l'état civil
2535, boulevard Laurier
Québec (Québec) G1V 5C5
By e-mail
To protect your identity, the Directeur de l'état civil will not provide information by e-mail on the status of a request for a certificate or copy of act, given the risks involved in the transmission of personal and confidential information by this means of transmission. Only general information is provided by e-mail.
For all information on your request for a certificate or copy of act, we invite you to contact us by telephone or go in person to one of our service counters.
Please note that Request for Certificate or Copy of Act forms that are submitted by e-mail will not be accepted.
Reviewed: 2012-05-16
If you want to make a comment, a suggestion or a complaint,
feel free to contact the Bureau de la qualité des services
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