Do not hesitate to contact us for general information on the services provided by the Directeur de l’état civil.
If you wish to obtain information on the processing status of an application, you must be the person who filed the application, and you must contact us by phone or go to one of the Directeur de l'état civil service counters. If you filed your application online, you can consult the processing status using the Checking application status online service.
Given the risk associated with providing personal or confidential information by email, the Directeur de l'état civil protects your identity by not emailing any information on the processing of an application for a certificate or copy of an act. Only general information is provided by email. For the same reason, we do not accept emailed applications for a certificate or copy of an act.
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 10:00 a.m. to 4:30 p.m.
Note that you can use our interactive voice response system at any time to obtain general information.
418 644-4545
514 644-4545
1 877 644-4545 (toll free)
1 800 361-9596
Each of these offices has qualified staff that are able to assist you.
Service counter, ground floor
2535, boulevard Laurier
Québec (Québec) G1V 5C5
Maps of Québec service centre location:
General location map of Québec service centre 
Specific location map of Québec service centre 
Monday, Tuesday, Thursday and Friday : 8:30 a.m. to 4:30 p.m.
Wednesday: 10:00 a.m. to 4:30 p.m.
Service counter, ground floor
2050, rue De Bleury, RC
Montréal (Québec) H3A 2J5
(métro Place-des-Arts)
Maps of Montréal service centre location:
General location map of Montréal service centre 
Specific location map of Montréal service centre 
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 10:00 a.m. to 4:30 p.m.
In addition, you may apply for a certificate or a copy of an act at the Services Québec offices listed bellow. Forms and assistance are available on site.
270, rue Lindsay, RC 16
Drummondville (Québec) J2B 1G3
Monday to Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Carrefour Gaspé
39-5, montée de Sandy Beach
Gaspé (Québec) G4X 2A9
Monday to Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Édifice Jos-Montferrand
170, rue de l'Hôtel-de-ville, RC 120
Gatineau (Québec) J8X 4C2
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
224, chemin Principal, bureau 100
Îles-de-la-Madeleine (Québec) G4T 1C7
Monday to Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Édifice Louis-Cyr
450, rue Saint-Louis, RC 20
Joliette (Québec) J6E 2Y8
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
1796, boulevard des Laurentides - Secteur de Vimont
Laval (Québec) H7M 2P6
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
Les promenades de Lévis
44, route du Président-Kennedy
Lévis (Québec) G6V 6C5
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:00 a.m. to 4:30 p.m.
174, boulevard Sainte-Foy, bureau 105
Longueuil (Québec) J4J 1W9
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
195 B, avenue Léonidas Sud
Rimouski (Québec) G5L 2T5
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
255, avenue Principale, RC 01
Rouyn-Noranda (Québec) J9X 7G9
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Faubourg Sagamie
2655, boulevard du Royaume
Saguenay (Québec) G7S 4S9
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:00 a.m. to 4:30 p.m.
Galeries des Laurentides
500, boulevard des Laurentides, bureau 1497
Saint-Jérôme (Québec) J7Z 4M2
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
280, avenue Arnaud
Sept-Îles (Québec) G4R 3A7
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Édifice Yvette-Boucher-Rousseau
200, rue BelvÉdÈre Nord, bureau RC 02
Sherbrooke (Québec) J1H 4A9
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
3225, boulevard St-Jean
Trois-Rivières (Québec) G9B 1X5
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 16:30 p.m.
Directeur de l'état civil
2535, boulevard Laurier
Québec (Québec) G1V 5C5
Reviewed: 2013-01-08
If you want to make a comment, a suggestion or a complaint,
feel free to contact the Bureau de la qualité des services
© Gouvernement du Québec, 2012
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