Directeur de l'état civil du Québec
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For information on your application or for general information on services provided by the Directeur de l'état civil, please contact us.
Important!
If you wish to obtain information on the processing status of an application, you must be the person who filed the application, and you must contact us by phone or go to one of the Directeur de l'état civil service counters. If you filed your application online, you can consult the processing status using the Checking application status online service.
Given the risk associated with providing personal or confidential information by email, the Directeur de l'état civil protects your identity by not emailing any information on the processing of an application for a certificate or copy of an act. Only general information is provided by email. For the same reason, we do not accept emailed applications for a certificate or copy of an act.
- By phone
- In person, at a Directeur de l'état civil service counter
- In person, at a Services Québec regional office
- By mail
- By e-mail
By phone
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 10:00 a.m. to 4:30 p.m.
Note that you can use our interactive voice response system at any time to obtain general information.
Québec
418 644-4545
Montréal
514 644-4545
Elsewhere in Québec
1 877 644-4545 (toll free)
Teletype (TTY)
1 800 361-9596
In person, at a Directeur de l'état civil service counter
Each of these offices has qualified staff that are able to assist you.
Québec
Service counter, ground floor
2535, boulevard Laurier
Québec (Québec) G1V 5C5
Maps of Québec service centre location:
General location map of Québec service centre 
Specific location map of Québec service centre
Business hours
Monday, Tuesday, Thursday and Friday : 8:30 a.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 16:30 p.m.
Montréal
Service counter, ground floor
2050, rue De Bleury, RC
Montréal (Québec) H3A 2J5
(métro Place-des-Arts)
Maps of Montréal service centre location:
General location map of Montréal service centre
Specific location map of Montréal service centre
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 16:30 p.m.
In person, at a Services Québec regional office
In addition, you may apply for a certificate or a copy of an act at the Services Québec offices listed below. Forms and assistance are available on site.
Chibougamau
Centre local d’emploi de la Baie-James
333, 3e Rue
Chibougamau (Québec) G8P 1N4
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service. Please note that you cannot submit the Application for Certificate or Copy of an Act form in its print version.
Chicoutimi
237, rue Riverin
Chicoutimi (Québec) G7H 7W7
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Drummondville
270, rue Lindsay
Drummondville (Québec) J2B 1G3
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Gaspé
96, montée de Sandy Beach, local 2.11
Gaspé (Québec) G4X 2V5
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Gatineau
Édifice Jos-Montferrand
170, rue de l'Hôtel-de-ville, 9e
étage, bureau 100
Gatineau (Québec) J8X 4C2
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Îles-de-la-Madeleine
120, chemin de Gros-Cap, Cap-aux-Meules
Îles-de-la-Madeleine (Québec) G4T 1K8
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Joliette
409, rue Notre-Dame
Joliette (Québec) J6E 3H5
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Laval
1438, boulevard Daniel-Johnson, bureau RC
Laval (Québec) H7V 4B5
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Lévis
Les promenades de Lévis
44, route du Président-Kennedy
Lévis (Québec) G6V 6C5
Business hours
Monday to Friday: 9:00 a.m. to 12:00 and 13:00 p.m. to 16:30 p.m.
Longueuil
2877, chemin de Chambly, bureau 40
Longueuil (Québec) J4L 1M8
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Rimouski
337, rue Moreault, 1er étage
Rimouski (Québec) G5L 1P4
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Roberval
755, boulevard Saint-Joseph, 1er étage, bureau 213
Roberval (Québec) G8H 2L4
Business hours
Monday to Friday : 8:30 a.m. to 16:30 p.m.
Wednesday: 9:30 a.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service. Please note that you cannot submit the Application for Certificate or Copy of an Act form in its print version.
Rouyn-Noranda
189, de l'avenue Murdoch
Rouyn-Noranda (Québec) J9X 1E3
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Saint-Félicien
1209 boulevard du Sacré-Coeur
Saint-Félicien (Québec) G8K 2P8
Business hours
Monday to Friday : 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service. Please note that you cannot submit the Application for Certificate or Copy of an Act form in its print version.
Saint-Georges de Beauce
11400, 1ère avenue, bureau 30
Saint-Georges, (Québec) G5Y 5S4
Business hours
Monday, Tuesday, Thursday and Friday : 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 9:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Saint-Jérôme
85, rue de Martigny Ouest, 1er étage
Saint-Jérôme (Québec) J7Y 3R8
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Sept-Îles
280, avenue Arnaud
Sept-Îles (Québec) G4R 3A7
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Sherbrooke
70, rue King Ouest, bureau 100
Sherbrooke (Québec) J1H 0G6
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
Trois-Rivières
225, rue Des Forges, 3e étage, bureau 300
Trois-Rivières (Québec) G9A 6N4
Business hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 13:00 p.m. to 16:30 p.m.
You can apply for a certificate or a copy of an act at this office using the DEClic! Comptoir online service.
By mail
Directeur de l'état civil
2535, boulevard Laurier
Québec (Québec) G1V 5C5
By e-mail
Reviewed: 2016-08-04
