The lock-out at Canada Post affects services offered by the Directeur de l'état civil. We have set up measures to minimise its impact on our clientele as much as possible.
You can submit your application for a certificate or a copy of an act (birth, marriage, civil union or death):
Once your application is processed, your document(s) may be retrieved:
If you decide not to use the measures put into place, your document(s) will be retained and mailed once Canada Post services have resumed.
You can submit your change of name or change of designation of sex application:
Documents pertaining to a decision rendered by the Directeur de l'état civil concerning a change of name or a change of designation of sex will be mailed once Canada Post services have resumed.
You can submit a declaration of birth, marriage, civil union and death:
Notices confirming birth, marriage or civil union registration will be mailed once Canada Post services have resumed.
The Directeur de l'état civil must receive the declaration of birth within 30 days of a child’s birth. A declaration transmitted after this period with entail charges.
You can submit an attestation of birth or death:
You can submit your application for authorization to solemnize a marriages:
Documents pertaining to an authorization to solemnize a marriage will be mailed once Canada Post services have resumed.
Since December 9, 2010, new fees apply to obtain a certificate or a copy of an act of birth, marriage, civil union or death.
The new fees vary according to the method of application. They take into account the costs incurred to process an application according to each method. The most expensive method is therefore counter service, while Internet service is the most economical.
Certain citizens now have access to DEClic! Express, a new online service to apply for certificates and copies of an act. This service is similar to DEClic!, which was initiated in December 2007.
DEClic! Express is exclusively designed for new parents and new spouses, facilitating their transactions with the Directeur de l'état civil. To benefit from this service, you have to have received a notice of confirmation of birth, marriage or civil union bearing a rapid and secure access number (RSAN). Only notices of confirmation mailed since April 19, 2010 bear a RSAN.
You may now give your consent to have the Directeur de l'état civil forward your social insurance number with information on the birth of your child to the Ministère de l'Emploi et de la Solidarité sociale, which administers the Québec Parental Insurance Plan (QPIP).
To give your consent, you must complete and sign the Notice to parents - Québec Parental Insurance Plan (QPIP) section of the Directeur de l'état civil's Declaration of Birth form.
Even if you give your consent, you must still file an application with the Ministère to receive QPIP benefits. However, doing so will speed up the procedure since you will not have to provide your child's birth certificate.
For more information, go to the Québec Parental Insurance Plan (QPIP) website.
After having obtained two OCTAS from the Fédération de l'informatique du Québec (now Réseau Action TI), in May 2008, the DÉClic online service has earned further recognition by receiving the public administration excellence award.
The Directeur de l'état civil's contribution, which allows better access to improved, integrated services focussing on citizens and puts information technologies to good use, was fully recognized through the discernment of the award of excellence in the "online government" category at the annual l’Institut d’administration publique du Québec (IAPQ) gala held at the Québec City convention Centre on November 18, 2008.
Every year, the IAPQ acknowledges the public sector's remarkable achievements in a contest whose winners are recognized at a gala comprising seven categories.
The Directeur de l'état civil would like to congratulate the other finalists in the "online government" category:
The Directeur de l'état civil would like to extend its warmest thanks the IAPQ for its role in recognizing excellence in the Québec public service.